Modern Slavery Statement

Illustration representing a zero-tolerance modern slavery policy Modern slavery, including forced labor, human trafficking, servitude, and child labor, has no place in our organization or in any part of our operations. This modern slavery statement sets out the principles, controls, and responsibilities that guide our approach to preventing exploitation across our business and supply chain. We maintain a zero-tolerance policy toward all forms of modern slavery and expect the same commitment from every supplier, contractor, and business partner. Our commitment applies to recruitment, procurement, manufacturing, logistics, and service delivery, wherever we operate.

We recognize that the risk of modern slavery can arise in complex supply chains and in sectors where workers may be vulnerable. Accordingly, our slavery and human trafficking statement is designed to identify risks early, prevent harm, and ensure that any concerns are addressed promptly. We require all relevant teams to follow clear due diligence processes when selecting and retaining suppliers, with a focus on labor standards, working conditions, and ethical employment practices.

Our governance framework assigns responsibility for oversight of the modern slavery policy to senior leadership, supported by procurement and compliance functions. Each year, we assess whether our controls remain effective and whether additional measures are needed to strengthen prevention, detection, and response. This annual review helps ensure our anti-slavery statement remains relevant, proportionate, and aligned with current risks.

Image showing supplier audit and compliance review process Supplier due diligence is central to our approach. Before entering into or renewing significant supplier relationships, we evaluate the supplier’s policies, workforce practices, ownership structure, and known risk indicators. Where appropriate, we request documentation relating to age verification, wage practices, subcontracting, recruitment methods, and health and safety standards. If issues are identified, they are reviewed and addressed before commercial engagement continues.

In addition to initial screening, we conduct supplier audits based on risk. These audits may include document checks, worker interviews, site inspections, and follow-up reviews of corrective actions. Higher-risk suppliers are monitored more closely, especially where there is elevated exposure in labor-intensive industries or regions with known vulnerability. Audit findings are recorded and tracked until remediation is complete.

Image depicting confidential reporting channels for concerns When non-compliance is found, we work with the supplier to create a corrective action plan with clear deadlines and accountability. However, if a supplier fails to make satisfactory progress or is implicated in serious exploitation, we reserve the right to suspend or terminate the relationship. This approach reinforces our modern slavery policy and ensures that commercial relationships do not override human rights obligations.

Reporting, Escalation, and Protection

We encourage anyone who suspects modern slavery to raise concerns without delay. Our reporting channels are designed to allow concerns to be raised safely, confidentially, and without fear of retaliation. Reports may be made through internal management routes, compliance mechanisms, or other approved whistleblowing processes. All concerns are reviewed impartially, and serious allegations are escalated to the appropriate decision-makers for investigation and action.

We also take steps to protect individuals who raise concerns in good faith. Retaliation, intimidation, or victimization is not tolerated under any circumstances. Where a report indicates potential criminal conduct or immediate danger, we cooperate with relevant authorities and implement urgent safeguarding actions as needed. This reflects our belief that a credible modern slavery statement must be practical, protective, and responsive.

Training and awareness are essential elements of our prevention strategy. Employees involved in procurement, supplier management, or labor-intensive operations receive guidance on identifying indicators of forced labor, debt bondage, document retention, and deceptive recruitment. We reinforce the expectation that ethical conduct is not optional but integral to how we do business. Our modern slavery and trafficking statement is therefore supported by ongoing education and operational controls.

Image symbolizing annual review and continuous improvement Our commitment extends beyond compliance. We aim to build a resilient and responsible supply chain by promoting transparency, accountability, and continuous improvement. To support this, we maintain records of due diligence, audit outcomes, remediation plans, and governance decisions. These records allow us to monitor trends over time and adapt our approach where new risks emerge.

As part of our annual review, we evaluate the effectiveness of our policies, training, audit coverage, and reporting mechanisms. We consider lessons learned from incidents, supplier assessments, and changes in legal or sector expectations. This review informs updates to our modern slavery policy statement and helps us strengthen our prevention measures year on year. The review also ensures leadership remains engaged in oversight and accountability.

Image representing commitment to ethical business and human rights We will continue to improve our systems, deepen supplier engagement, and act decisively where risks are identified. Our zero-tolerance position, supplier audits, accessible reporting channels, and annual review process form the foundation of a sustained response to modern slavery. Through these measures, we affirm our commitment to respect human rights and to operate with integrity in every part of our business.

Tooting Carpet Cleaners

Modern Slavery Statement outlining zero tolerance, supplier audits, reporting channels, training, governance, and annual review to prevent exploitation across operations.

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What Our Customers Say

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4.9 (10)

We had a great experience--both the results and the service were excellent. The carpets look amazing. The cleaner was professional and unrushed, taking time to assess the rooms and hear which parts we wanted prioritised.

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A

With great expertise in the cleaning process and materials, the cleaner showed professionalism, real care, and a welcoming nature, expressing his strong commitment to a job well done.

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B

As a first-time user, I didn't know what to expect, but the experience was amazing. The cleaner was punctual, approachable, and incredibly thorough. My home was left sparkling clean. Thank you for the excellent service!

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M

Superb communication skills when resolving problems. Always polite and supportive. True to their word and send efficient cleaners. Absolutely pleased.

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S

Fantastic service with a personable staff. I'll call on them again.

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L

Absolutely thorough! The radiators and all cabinet areas are sparkling clean. Thank you so much!

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S

Tooting Cleaning Companies delivers exceptional results with every visit. The team is cheerful, thorough, and truly committed to excellence. Highly recommended!

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I

Each cleaning session demonstrates their professionalism, punctuality, and efficiency. I'm always impressed by how carefully and thoroughly each task is completed.

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S

I was thoroughly impressed by my first experience with TootingCarpetCleaners. The cleaner made my home shine.

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L

The Tooting Cleaning Services team is fantastic! Always reliable and friendly. They clean our flat every two weeks and we're very satisfied. Excited to try their deep clean soon--we know it'll be excellent!

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